Have questions about BidHero construction estimating software? Need help with your account, pricing information, or technical support? Our team of construction software experts is here to assist you. Whether you're a contractor looking to streamline your bidding process, need assistance with a specific feature, or want to explore partnership opportunities, we're committed to helping you succeed.

We understand that your time is valuable. That's why we offer multiple ways to get in touch, from email support and contact forms to social media channels. Our support team typically responds within 24 hours during business days, and we're continuously working to improve our response times. For existing customers, in-app chat support provides the fastest assistance for urgent technical issues.

Customer Support

Need help with BidHero? Our support team is ready to assist you.

support@bidhero.pro

Sales Inquiries

Questions about pricing, features, or team plans?

sales@bidhero.pro

Partnerships

Interested in partnering with BidHero?

partnerships@bidhero.pro

Send Us a Message

Connect With Us

Frequently Asked Questions

Quick answers to common questions

We typically respond to all inquiries within 24 hours during business days. For urgent support issues, existing customers can use the in-app support chat for faster assistance.

Absolutely! Contact our sales team at sales@bidhero.pro or use the contact form above to schedule a personalized demo of BidHero.

We primarily offer support through email and in-app chat for faster, documented responses. For complex issues or sales inquiries, we can arrange phone calls as needed.

BidHero is a cloud-based software company serving contractors across the United States. Our team works remotely to provide support across all time zones.

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